Question 1

Have you built for franchise brands before?

Accepted Answer

Yes. We are the preferred contractor and build partner for a number of successful franchise brands, and franchise tenant improvements are the core of what we do. We understand brand standards, prototype requirements, and the pace franchisees and franchisors expect, and we have the systems and relationships to deliver on them.

Question 2

What types of projects do you specialize in?

Accepted Answer

We are best known for health, beauty, and fitness build-outs — gyms, boutique fitness studios, salons, med spas, and wellness and medical facilities. Those brands chose us and have kept us busy, so that is where we have the deepest track record. We also handle the full range of commercial tenant improvements, including retail, restaurants and quick service food, medical, and schools. The short version is that we specialize in health, beauty, and fitness, and we are fully equipped for any commercial TI.

Question 3

What areas do you serve?

Accepted Answer

We cover all of California and Arizona. We are headquartered in Temecula in Southern California, with active project presence in Northern California, so we are set up to manage work across both states.

Question 4

Who is on your team, and do you self-perform or subcontract?

Accepted Answer

Our team is led by Anthonie McGowan, owner, founder, and CEO, who also serves as lead project manager. Supporting him is a lead site superintendent and project manager, multiple site superintendents, two administrative team members, and our field crews. We can self-perform labor in house, run fully subcontracted projects, or any mix of the two. We also bring a deep subcontractor, vendor, and supplier network built over the better part of a decade, and we are equally comfortable working with the required or recommended subs a given brand or project calls for.

Question 5

How early can you get involved?

Accepted Answer

At any stage, and earlier is usually better. Many of our franchise partnerships started because we were brought in during site selection. We will visit a prospective space, perform a site survey, and report back on what the existing electrical, plumbing, and mechanical systems can support for your brand and equipment. That gives you real information to carry into lease negotiations, whether that means a stronger tenant improvement allowance (TIA), better terms, or a longer lease based on what the space actually needs. We would rather arm you with knowledge up front than have you find surprises after signing. We also have a strong network of architects and design partners we can bring in when you need them.

Question 6

Do you handle permitting and the building department?

Accepted Answer

Yes. We are very familiar with the building code and permitting process and have worked through it many times across most jurisdictions in California. We take the lead on pulling permits and act as your liaison with the city and building department, so you are not left chasing plan check comments or corrections on your own.

Question 7

How do you communicate during a project?

Accepted Answer

Communication is one of the things clients tell us sets us apart. Our standard cadence is a weekly video call, usually on Google Meet, though we are happy to use whatever platform you prefer. Before each call, we send a written progress report to all stakeholders so everyone walks in on the same page. Each report includes: That week's progress, with percentages and milestones completed to date • A two week look ahead of what is planned next • Delivery and inspection timeframes • Anything that could become an issue, flagged early • Any decisions we need from you, so we can resolve them on the call • Current progress photos

Question 8

Do you work on bank-funded and SBA projects?

Accepted Answer

Yes, and often. More than half of the projects we take on are bank funded, and we have extensive experience with SBA loans. We are well versed in the document control, AIA contracts, pay applications, and draw requirements that come with bank funded work, and we stay flexible on payment terms to meet each bank's specific requirements.

Question 9

Can you give me a ballpark number?

Accepted Answer

We can share ballpark ranges from our historical data, and we are happy to, but we always caution against building your decision around them. Every building, every brand, and every client's needs are different, and ballpark figures only really hold up in hindsight. They are useful for orienting a decision and getting a rough sense of range. They are not a sound basis for analyzing the real financials of a project. When you are ready, we will put together a detailed, scoped number you can actually rely on.

Question 10

How soon can you start?

Accepted Answer

It varies with our current project load, but as a rule we can almost always mobilize within two weeks or less of a project being awarded and under contract.

Answers, in our own words.

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